Terms & Conditions

Effective Date: March 2026

Welcome to Trivanta Mart. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. About Trivanta Mart

Trivanta Mart is a multivendor e-commerce marketplace that connects buyers with independent sellers (vendors). We act only as a platform to facilitate the sale and purchase of products.
We do not manufacture, stock, or directly sell products listed on the platform.

2. User Eligibility

    • Users must be at least 18 years old or accessing the website under the supervision of a parent or guardian.

    • By using the website, you agree to provide accurate and complete information during registration or purchase.

3. Vendor Responsibility

    • Each vendor is solely responsible for:
        • Product quality, description, and pricing

        • Inventory management

        • Shipping and delivery

        • Returns, refunds, and replacements

    • Trivanta Mart does not take responsibility for product performance, defects, delays, or disputes related to vendor services.

4. Product Information

    • Product details, images, and specifications are provided by vendors.

    • While we encourage accuracy, Trivanta Mart does not guarantee that product descriptions or images are error-free.

    • Customers are advised to review product details carefully before purchasing.

5. Orders & Payments

    • Orders placed through the website are subject to acceptance by the respective vendor.

    • Prices and availability may change without prior notice.

    • Payments are processed through secure third-party payment gateways.

    • Trivanta Mart is not liable for payment gateway failures or transaction issues.

6. Shipping, Returns & Refunds

    • Shipping timelines, charges, return eligibility, and refund policies are determined by individual vendors.

    • Customers must contact the vendor directly for any shipping or return-related concerns.

    • Trivanta Mart is not responsible for shipping delays, damages, or refund disputes.

7. Order Cancellation

    • Cancellation policies vary by vendor.

    • Cancellation requests must be made directly to the respective vendor.

    • Approval and refund (if applicable) will be handled by the vendor.

8. Limitation of Liability

Trivanta Mart shall not be liable for:

    • Product defects, quality issues, or damages

    • Delivery delays or failures

    • Losses arising from vendor actions or negligence

    • Any indirect, incidental, or consequential damages resulting from the use of the platform

9. Intellectual Property

All website content including logo, design, text, graphics, and layout is the property of Trivanta Mart and may not be copied, reproduced, or used without prior permission.

10. User Conduct

Users agree not to:

    • Provide false or misleading information

    • Use the website for unlawful activities

    • Attempt to harm, hack, or disrupt the website functionality

11. Account Suspension

Trivanta Mart reserves the right to suspend or terminate any user or vendor account for:

    • Fraudulent activity

    • Violation of policies

    • Misuse of the platform

12. Dispute Resolution

In case of disputes between buyers and vendors, both parties are encouraged to resolve the issue directly.
Trivanta Mart may assist in communication but will not be legally responsible for the resolution outcome.

13. Changes to Terms

Trivanta Mart reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes indicates acceptance of the updated terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Pune, Maharashtra.

Contact Us
Email: contact.trivantamart@gmail.com
Phone: 9699967286

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